We aim to process and despatch all orders within 72 hours of receipt. Due to the handmade nature of our products at busy times such as Christmas, despatch may take up to four days, however we will endeavour to despatch your order as soon as possible unless you have specified a delivery date in which case this is what we will adhere to. If no specific delivery date is given the we will normally despatch your order within 72 hours of receipt so please bear in mind the shelf life of your chosen products.
If an item is likely to be out of stock for longer than four days we will contact you.
All orders will normally be despatched via Royal Mail First Class. Orders under the value of £20 will incur a postal charge of £3.95. Postage is included on orders over £20.
We can, and do, post overseas regularly. International orders incur a postal charge of £20 however as it will depend on the size and destination the cost can be significantly higher or lower than this. If this is the case, we will contact you on an individual basis. We can, and do, regularly post overseas please and if you have any queries before placing an order please e-mail us with your requirements on firstname.lastname@example.org